It is critical to maintain a manageable level of autonomous operations during a disruption of service.
Connectivity and integration are significant enablers in Industry 4.0 and Digital Transformation. Systems and data are connected at all thinkable levels to provide information and fast processes with optimal automation. Are we spending enough time considering what will happen during a disruption of service? And what about disruptions of services? Yes, multiple disruptions of multiple services happening at the same time!
Most incidence response plans show good understanding of the impact and necessary actions with the first disruption. A second disruption is rarely considered and third and more, are considered unlikely to happen. Recent developments show however that such disruptions are significantly more likely to happen than we thought.
We can not predict all possible combinations and sequences of disruptions and their potential impact, and we can also not create mitigation plans for all these scenarios. What we can and should do is create a manageable level of autonomous operations for each critical system. An emergency plan for when everything that can go wrong does go wrong, no matter how unlikely we believe that might be.
Dr. ir Johannes Drooghaag – CEO Spearhead Management